At Marinios IPTV, we strive to deliver a smooth and dependable streaming experience. This Refund Policy explains when a refund request may be reviewed and how the process works.
By purchasing any of our plans or services, you agree to the terms described below.
When a Refund May Be Considered
We may review refund requests in situations such as:
• The request is made within the refund timeframe shown at purchase
• A verified technical problem prevents the service from working properly
• The issue has been reported to our support team
• Basic troubleshooting steps have been completed
All refund requests are reviewed individually, and approval is not automatic.
Situations Not Eligible for Refunds
Refunds are typically not provided in the following cases:
• You decide not to use the service after purchase
• Device, app, or internet compatibility issues on the user’s side
• Incorrect setup or failure to follow provided instructions
• Service interruptions caused by external providers or networks
• Violation of our Terms of Service
How to Submit a Refund Request
To request a review, please contact our support team and include:
• Your registered email address
• Order or payment details
• A clear explanation of the issue
Support Email: support@mariniosiptvhub.com
Our team will evaluate your request and reply as soon as possible.
Refund Processing
If a request is approved, the refund will be issued using the original payment method when available. The time it takes for funds to appear may vary depending on your payment provider or bank.
Changes to Services
We may update, modify, or discontinue features, plans, or pricing at any time. These updates do not automatically make a purchase eligible for a refund unless required by law.
Misuse of Refund Requests
Repeated or fraudulent refund claims may result in denial of future requests or suspension of service access.
Policy Updates
This Refund Policy may be updated occasionally to reflect changes in our services or policies. The latest version will always be available on this page with the updated date.
Contact Information
If you have any questions about this policy, please contact us:
Email: support@mariniosiptvhub.com
Website: mariniosiptvhub.com